Automation that connects your systems and ends the copy-paste
We build the logic that moves data between your tools, triggers actions automatically, and keeps everything synchronised — so your team stops doing a computer's job.
The cost of manual glue-work
Most service businesses run on a patchwork of tools that don't talk to each other. The gaps get filled by people: someone copies a booking from email into a spreadsheet, re-types it into the accounting system, then messages the field team about it. Every hand-off is slow, and every re-type is a chance for an error that surfaces later as a missed job or a billing dispute.
- Copy-paste between tools that should share data automatically
- Double entry — the same job typed into scheduling, invoicing, and CRM
- Manual status updates sent by email, phone, or WhatsApp
- Billing errors and missed jobs caused by data that fell between systems
- No single source of truth, because every tool holds its own version
None of this work adds value. It exists only because the systems were never connected — and that is an engineering problem with a permanent fix.
What automation looks like
An automation is a piece of software that watches for something happening in one system and makes the right thing happen everywhere else — with no human in the loop. A job gets completed in the field, and the invoice draft, the client notification, and the accounting entry all follow automatically. We design each automation around your actual workflow, not around what an off-the-shelf connector happens to support.
That covers custom business rules, direct integrations with third-party APIs, event-driven triggers that react the moment something changes, and ETL pipelines that move and reshape data between systems on a schedule.
Systems we integrate
We regularly connect the platforms service businesses already depend on — Stripe for payments, Twilio for SMS and voice notifications, Xero for accounting, and HubSpot for CRM — alongside custom webhooks for anything with an API of its own. Where a tool exposes no integration surface at all, we look at exports, file drops, and other pragmatic bridges, and we tell you honestly when replacing the tool is the better answer.
Automations need a solid core
Automations work best when they attach to a system of record rather than stringing fragile tools directly together. That is why we typically anchor them to an operational software platform that acts as the single source of truth, powered by backend infrastructure and APIs built for reliability. The platform owns the data; the automations fan it out to every tool that needs it.
Every automation we ship is monitored and maintainable: failures are logged and surfaced instead of silently swallowed, and the logic lives in versioned code your future engineers can read — not in a tangle of undocumented no-code zaps.
Proof: automation in production
For a 65-person facilities management company, we built automated client notifications and invoicing as part of a wider operations platform — integrated with their existing accounting software. The quarter after launch, they recorded €0 in missed billing. Read the full field service operations platform case study.
Frequently asked questions
Which tools can you connect?
Anything with an API — we regularly work with Stripe, Twilio, Xero, and HubSpot, and we build custom webhook integrations for internal or niche systems. During discovery we audit your exact toolset and map what can be connected and how.
What if one of our tools has no API?
There are usually pragmatic options: scheduled exports, file-based transfers, or email parsing. If a tool is truly closed, we will say so plainly and help you weigh working around it against replacing it.
How do we know an automation actually ran?
Every automation we build is monitored. Runs are logged, failures trigger alerts instead of disappearing silently, and you get visibility into what executed and when — so trust is based on evidence, not hope.
Will automations break when the connected tools change?
Third-party APIs do evolve, which is why we build integrations defensively and monitor them continuously. When a provider changes something, the failure is caught and fixed as maintenance — not discovered weeks later as missing data.
Stop doing your software's job by hand
Book a discovery call and we'll map the manual glue-work in your operation — and what it would take to automate it.
Book a Discovery Call